Schedule Equipment Support

It’s not you... it’s the equipment. Get connected with equipment technicians to get your problematic machines up and running in no time, or book preventative maintenance to stay ahead of costly issues.

Equipment brands

Access reliable service for
equipment repairs and tune-ups

Minimal downtime

Minimal downtime

Have a technician in your shop and ready to help within 24 hours.

Expert technicians

Expert technicians

We’ve partner with local technians with years of experience in their field.

Quick and easy booking

Quick and easy booking

Just fill out a short form and select time frames that your shop is free.

Stay on schedule

Stay on schedule

Receive equipment services records, recommendations, and reminders.

Plan ahead with
equipment tune-ups

Our technicians are here to protect your equipment investment and avoid gaps in service when a piece of equipment suddenly goes down.

Book an inspection and diagnostic of your espresso machine, espresso grinder, batch brewer, batch grinder and water tower to prevent problems and catastrophes before they even occur.

Get back to brewin' with
equipment repairs

All of our technicians specialize in espresso machines and other cafe equipment to ensure you get the quality, expert service you need.

Repair appointments are given priority in the schedule because we know you need a fix quick when you have a problem - don't worry, your machine will be up and running in no time.

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Hear it from
our customers

With care, our tehcnicians have been vetted for their equipment knowledge and customer satisfaction.

We needed a reliable and trained technician that we knew could complete the job right the first time. They did exactly what they were asked and were incredibly knowledgeable. They also didn't try to sell us on services or parts we didn't need.
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Ebenezer’s Coffeehouse | Washington, D.C.

Still have
some questions?

Check out these FAQs, or contact us to chat with a member of our Customer Success Team!

  • I need a technician immediately. How soon after booking can I expect someone to show up?

    Equipment Repairs are available to schedule as soon as the next business day. If your equipment is fully non-operational and in need of emergency service, please contact us and we will do our best to expedite your appointment time!

  • How do you find your technicians?

    Our technician partners come to us from coffee industry referrals, including from groups like the SCA Technicians Guild. Each technician partner has been carefully vetted for their experience, technical knowledge and care of work.

  • What brands of espresso machine do you service?

    All of our local technicians are able to service espresso machines from La Marzocco, Nuova Simonelli, Slayer, Synesso, and Mod Bar. If you have a different brand of espresso machine, let us know the manufacturer and we’ll verify if your local technician is equipped to service you!

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Enjoy 15% off on your first order!

As a welcome gift, use code “WELCOME15” to get 15% off supplies and staffing orders